Switchbacks FC Ticket Terms and Conditions
Tickets to Colorado Springs Switchbacks FC and Switchbacks Entertainment LLC (the “Club”) matches, concerts, festivals and gatherings at Weidner Field are revocable licenses that only grant a one-time entry into the stadium and a seat, or if specified on the ticket, a standing location, for the specified match, concert, festival or gathering or (the “Event”) with no right of re-entry. The person seeking entry pursuant to such license, and any accompanying minors (“Holder”), agrees that such ticket license is subject to these terms and conditions (“Terms”) and by acceptance and/or use of such ticket for the Event, Holder is deemed to have read the Terms and agreed to be bound by them. Failure to comply with any of these Terms shall result in forfeiture of such license and all rights arising under it without refund, and shall entitle the USL, the Colorado Springs Switchbacks FC and/or Switchbacks Entertainment LLC (individually or collectively, “Management”) to pursue all legal remedies available. Admission may be refused or revoked, and Holder may be ejected in the sole discretion of Management.
SEASON TICKET AND FLEX TICKET AUTO RENEWAL AND PLAYOFF OPT-IN
By purchasing season ticket(s) I accept and acknowledge opting into, or auto purchasing, Playoff Ticket(s) for as many season ticket seats I have for all home playoff matches at Weidner Field for current and future seasons and auto renewal of My Season Ticket(s) and Location(s) for all future seasons. Switchbacks FC provides this service to preserve your Season Ticket(s) and Location(s) at the best pricing available. Switchbacks FC will provide and communicate an opt-out period prior to any charges being made for any home playoff matches or future seasons.
By purchasing flex tickets I accept and acknowledge opting into, or auto purchasing, a minimum of two(2) Playoff Tickets for all home playoff matches at Weidner Field for current and future seasons and auto renewal of My Flex Tickets for the same quantity and location of flex tickets purchased for all future seasons. Switchbacks FC provides this service to preserve your Flex Tickets and Location at the best pricing available. Switchbacks FC will provide and communicate an opt-out period prior to any charges being made for any home playoff matches or future seasons. Starting with the 2025 season and moving forward, Flex Vouchers will not be available to be redeemed for the 4th of July match.
ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES.
In the event of cancellation of this Event, The Club shall not be required to issue a refund provided that Holder is given the right, within twelve months of the date of the original Event, to attend a rescheduled performance of the same Event or to exchange this ticket for a comparable ticket to another similar event as designed by Club. Further, Management’s liability for any breach of any term of this ticket shall not exceed, the Face Value. Artists are subject to change, rain or shine.
IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF THE FACE VALUE FOR THIS TICKET. ANY DISPUTE, CLAIM, OR CAUSE OF ACTION IN ANY WAY RELATED TO THIS TICKET OR THE GAME SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION IN COLORADO SPRINGS. HOLDER AND MANAGEMENT AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO LITIGATE OR ARBIRTRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.
The date and time of the Event (and the opening of the gates) are subject to change by Management in its sole discretion, and no such change shall entitle Holder to a refund or any other remedy if Holder cannot attend or for any other reason. Holder may be relocated in the sole discretion of Management, and no such relocation shall entitle Holder to a refund or any other remedy if Holder is relocated to a seat of comparable Face Value.
Holder must comply with all Colorado Springs Switchbacks FC, Switchbacks Entertainment LLC and stadium policies, including without limitation any security and fan conduct policies, health and safety policies and assessments, any applicable bag policies, and all laws and other requirements imposed by federal, state, and local authorities. Holder and Holder’s belongings may be searched or assessed prior to or upon entry into the stadium. Prohibited items may be confiscated and Holder may be denied admission or have his or her admission revoked at any time at the sole discretion of Management. Holder consents to such searches and assessments and waives all claims relating to them. If Holder does not consent to such searches and assessments, Holder acknowledges that Management has the right to deny admission or to eject Holder from the Event without refund. Management reserves the right to deny admission to or eject any person who Management, in its sole discretion, determines poses a risk to the health and safety of other attendees or whose conduct violates these Terms, any applicable code of conduct, or is otherwise disorderly (or complicit in such conduct) without refund.
Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, the “Descriptive Data”) for any commercial or non-personal, purpose; (2) any photographs, images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events (the “Works”) for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events (the “Livestreams”). Notwithstanding the foregoing, Holder agrees that by causing his or her ticket to be scanned upon entry to the stadium, Holder shall be deemed to have signed the ticket and granted the USL an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works, the Livestreams, and, to the extent permitted by law, the Descriptive Data. Holder also grants irrevocable permission to the USL, the Colorado Springs Switchbacks FC, Switchbacks Entertainment LLC and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute, edit, modify and/or alter Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, transmission, publication or reproduction of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.
HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS incident to the Event and related events, including but not limited to the risk of personal injury (including death), loss of balance; striking padded or unpadded surfaces; being injured by equipment; being injured by the actions or inactions of other participants and bystanders; collisions with other participants; falls due to slick or uneven surfaces; equipment failures of any kind; equipment misuse by myself or others the risk of exposure to communicable diseases(including but not limited to coronavirus/COVID-19, other viruses, bacteria, and all other infectious pathogens and disease vectors), or illnesses or the causes thereof, sickness, or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards and dangers.
BY ENTERING THE STADIUM AND STADIUM GROUNDS, HOLDER VOLUNTARILY ASSUMES ALL RISKS RELATED TO EXPOSURE TO COVID-19. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.
Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor such tickets. Further, this ticket may not be used for, or in connection with, any form of commercial or trade purposes including, but not limited to, any advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the Colorado Springs Switchbacks FC, Switchbacks Entertainment LLC and the USL. Use of this ticket in violation of any law is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund.
RELEASE, WAIVER & COVENANT NOT TO SUE
On behalf of Holder and Holder’s Related Persons (defined below), Holder releases (and covenants not to sue) each of the Released Parties (defined below) with respect to any and all claims that Holder or any of Holder’s Related Persons may have (or hereafter accrue), against any of the Released Parties, that relate to any of the risks, hazards and dangers described above, including without limitation any and all claims that arise out of or relate in any way to (i) Holder’s exposure to COVID-19; (ii) Holder’s entry into, or presence within or around, the Event (including all risks related thereto, and including without limitation in parking areas or entry gates) or compliance with any protocols applicable to the Event; or (iii) any interaction between Holder and any personnel of any of the Released Parties present at the Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise.
As used herein:
• “Related Persons” means Holder’s heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder’s or their behalf.
• “Released Parties” means: (i) Colorado Springs Switchbacks FC, Switchbacks Entertainment LLC, USL Ventures, Inc., USL Ventures, L.P., the United Soccer League and its other professional member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and all employees of such contractors) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of Weidner Field and related stadium grounds (including, without limitation, parking areas and entry gates) (“Stadium”); (iii) all third parties performing services at the Stadium; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, sub-contractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.
Fan Health Promise
Stay-at-home: Holder agrees that neither Holder, nor anyone in Holder’s party, will attend any Event if any one or more of the following is true on the day of such Event:
• Within the prior 14 days, Holder has (or any person in Holder’s party or with whom Holder has close contact has) tested positive for, or been exposed to someone who has tested positive for, COVID-19 per CDC guidelines.
• Within the prior 48 hours, Holder has (or any person in Holder’s party or with whom Holder has close contact has) experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC).
• Within the prior 14 days, Holder has (or any person in Holder’s party or with whom Holder has close contact has) travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.
Ticket Pod Integrity: To help maintain social distancing guidelines, Holder agrees that Holder will not sell, transfer or otherwise provide any of Holder’s Event tickets to anyone other than family with whom Holder has been sheltering (or other trusted acquaintances per CDC guidelines), unless Holder is selling, transferring or otherwise providing all such tickets (i.e., Holder’s full pod of tickets) to one party.
COVID-19 NOTICE
Colorado Springs Switchbacks FC and Switchbacks Entertainment LLC (the “Club”) has taken enhanced health and safety measures — for you, game participants, vendors, employees and other guests. An inherent risk of exposure to COVID-19 exists in any public place where people are present, including Weidner Field (the “Stadium”) and the event for which you are purchasing admission for yourself and all guests for whom you are purchasing admission per CDC guidelines (collectively, “Your Group”). Although the Club has taken these enhanced measures there are no guaranties that these enhanced measures will be effective at preventing infection. COVID-19 is an extremely contagious disease that can lead to severe illness and death. People who show no symptoms may spread COVID-19 if they are infected and, therefore, any event where people are present may pose a heightened risk of contracting COVID-19. If you or anyone in Your Group are considered a high-risk person as defined by the Centers for Disease Control and Prevention (CDC), you or Your Group may be especially vulnerable to COVID-19. You and Your Group should evaluate your own risk in determining whether to attend any public event including the event at the Stadium for which you are purchasing admission.
CONDITIONS OF ADMISSION
As a condition of admission to this event at the Stadium you and Your Group will be required to abide by all current facility rules, posted instructions, and protocols while on premises or risk ejection, including the following, which may be periodically revised in accordance with public health guidance per CDC guidelines:
• Guests are encouraged to wear masks but are not required to wear them.
• Guests are encouraged to socially distance inside the venue when possible.
• Guests are reminded to wash their hands frequently with soap and water.
• For guests who may need an accommodation in order to comply with any facility rules or protocols, please contact our front office for further information.
WAIVER – ASSUMPTION OF RISK
We appreciate your cooperation as we strive to make the guest experience as safe as possible for all. Although the enhanced measures set forth above taken by the facility are intended to help reduce the spread of COVID-19, we cannot guarantee you or other members of Your Group will not be exposed during your visit.
By purchasing tickets to or attending this event at the Stadium you acknowledge the risks above on behalf of yourself and Your Group. You also acknowledge notice of and agree on behalf of yourself and Your Group, to follow all facility rules, posted instructions, and protocols. You also agree to notify Your Group of the instructions, protocols, risks and waivers disclosed here, those that may be made publicly available for the event, and those that may be conveyed prior to Your Group’s arrival.
You acknowledge and agree that you and Your Group are voluntarily assuming all risks of exposure to COVID-19 and you, on behalf of yourself and Your Group, HEREBY AGREE TO RELEASE, WAIVE, AND DISCHARGE the Stadium, its parent entities, and all related and affiliated individuals and entities, and all individuals and entities involved in the event at the Stadium that you are attending (including Switchbacks Entertainment LLC, The Colorado Springs Switchbacks FC, Ragain Sports, LLC., the United Soccer League and each of their affiliated entities) from all claims directly or indirectly arising from your visit to the Stadium.
**Fireworks Display Not Guaranteed**
**Weidner Field Experiences Are Not Guaranteed, Dependent Upon Weather Conditions.**
**All Ticket sales and Redemptions are based solely on ticket availability. If a match is entering or is in BLACKOUT, Switchbacks FC retain the right to raise prices and/or turn off ticket redemptions at any point**
Weidner Field experiences include but are not limited to: ball managers, networking events, bench watchers, youth parade, on field performances, American Flag, Switchbacks Flag, national anthem, home and away team player escorts, color guard, halftime and post game experiences, sea of cyan booths and experiences.
